Showing posts with label biases. Show all posts
Showing posts with label biases. Show all posts

Feb 7, 2012

Legal/Moral?

“A pregnant employee who was fired from her retail job after giving her supervisors a doctor’s note requesting she be allowed to refrain from heavy lifting and climbing ladders during the month and a half before her maternity leave: That’s what happened to Patricia Leahy. In 2008 a federal judge in Brooklyn ruled that her firing was fair because her employers were not obligated to accommodate her needs……... It happens every day to pregnant women in the United States, and it happens thanks to a gap between discrimination laws and disability laws. 

Federal and state laws ban discrimination against pregnant women in the workplace. And amendments to the Americans With Disabilities Act require employers to provide reasonable accommodations to disabled employees (including most employees with medical complications arising from pregnancies) who need them to do their jobs. But because pregnancy itself is not considered a disability, employers are not obligated to accommodate most pregnant workers in any way.” – Deccan Herald, 2 Feb 2012. 

Where do we draw the line between what’s legal and what’s right? If an employer is not held legally accountable for firing a woman who was pretty much fired for being pregnant, do you think that would affect the company? Is there a solution to this sort of thinking by the employer?

Feb 3, 2012

Is being a yes girl the right strategy? - by Monalisa Das (Mail India, Feb 2nd edition, Pages 24 & 25))

Meenakshi Nayar had the right mix of talent and dedication to take her places in the advertising world. After graduating from a leading media institute, Meenakshi took on a job with full zeal at an ad agency. She didn't mind the 14-hour days or work-filled weekends. No matter how over-burdened she was, she never refused work. "Saying no to boss was unthinkable," she says.

While her strategy seemed to be a good one initially, over time it backfired. Despite several promotions, Meenakshi feels she is treated like a doormat in office. "My team members and boss just keep dumping work on me but never ask for my opinion. I can't recall the last time I went home for Diwali or took a day off," she declares. "It really hurts that despite my initiative and dedication, I haven't earned respect. Even my juniors have a bigger say in matters than me," she says. Meenakshi admits that being a "yes girl" has been a big mistake.

Speak your mind
Experts say Meenakshi's frustration is shared by most working professionals, especially women, in the Indian corporate world. "Blame it on cultural upbringing or the pluralistic society, women haven't yet learned to speak up. They may be extremely hard working but don't claim credit for their work or negotiate properly. They also find it difficult to say no," says Srimathi Shivashankar, associate vice president, diversity & sustainability, HCL Technologies.

Nirmala Menon, founder and CEO of Interweave Consulting agrees. "Most women have a tendency to please others. Unlike men, they want to be seen as "nice" and are scared of confrontations or upsetting their colleagues with a no. But they need to unlearn this trait once they step into the corporate world, especially if they intend to assume leadership roles."

Menon's 20 years of experience in HR roles in India and the US have taught her that saying yes to every request may not always be right. "If you keep compromising on situations, the time will come when co-workers start treating you like a pushover," she says. Being over-burdened will ultimately affect your performance, which will end up being the company's loss too.


Assertiveness helps
Speaking up when faced with an unfair situation-be it the inequitable distribution of work or uncalled for comment-is crucial. "If you have gained the organisation's confidence and can clearly articulate your rationale, people will be willing to listen," says Mumbai-based Kanika Bhutani, senior manager, FIDS, Ernst & Young. Failure to speak up is often mistaken for a lack of competence or knowledge. "Women must learn to showcase their own competencies, abilities, achievements or simply just speak up more often in meetings," says Archana Bhaskar, global HR lead, OTC, Shell. While most women hesitate to speak up, those who assert themselves may go over the top. Hence, women come across either as yelling and dominating bosses or as submissive employees.

"You need to consciously practice how to express yourself politely but firmly without offending others. Another person's age or position should not bar you from speaking your mind," points out Meena Suri Wilson, senior enterprise associate, Center for Creative Leadership who comes with 15 years of work experience in the US and Asia. And if you have to say no, do it after careful consideration. "Saying no must be based on some facts, evidence or rationality else it will sound arrogant and unconvincing. People respect you when you sound reasonable," says expert on diversity issues, Shivashankar.


Glass ceiling exists
Another concern is the subtle bias that exists against women. "You are made to feel excluded in subtle ways. Organisations start giving you lighter roles after marriage and kids, assuming that you won't be able to deliver," says Menon. "This makes women so insecure that they hesitate to say no even when they need to. They end up committing beyond their capacity. Hence, confusion about where to draw the line prevails," says Priya Chetty-Rajagopal, vice president & partner, Stanton Chase International. It's the confusion that makes them either over commit, under commit or quit.

There is no denying the fact that women are under more pressure than men to strike a work-life balance. As a professional, however, a woman needs to be extremely clear about her priorities and stick with them. "Women must try to shift attention from gender issues to performance and work delivery because ultimately their talent really matters," says Bhaskar.

The best way to say no
Striking a balance between between agreeing to take on tasks and turning them down is very important. Gaining courage to say no to tasks in the workplace doesn't translate into shirking your professional commitments.

Also, if you have just taken on a job and start saying no to assignments right in the beginning, this won't be acceptable. You first need to prove yourself and create a reputation before you start raising objections. "It's about striking a balance between being naïve and saying yes to requests, and being arrogant and say saying no. You should be able to assess the situation and the relevance of your response to your career," suggests Shivashankar. The following tips will help.

Avoid responding immediately to requests to take on a new project, role or opportunity. It's best to sleep over it since a quick response doesn't ensure long-term foresight.

Next step is to create a mind map. "Assess if the new project is going to move you up in the career ladder. It could be in the form of new learning, networking with the senior management, better experience or simply a feel-good factor," says Shivashankar. If you decide to say no, frame it constructively with clarity and vision.

Acknowledge the good work you have done as this helps build your reputation and also makes it easier for your boss to deal with your no. "After every assignment, analyse how it helped you grow as a professional and how it contributed to the company's success," advises Wilson.

Share your learning with your boss- thank him for assigning you the task. "This will create the image of a proactive responsible professional. Saying no to certain things one off will become much easier if you appreciate a lot of other things regularly," she says.


Mail India 2nd Feb edition


Jan 23, 2012

Shouldnt each of us be responsible for our own actions rather than making women and their lifestyle a yardstick for our society's respect and moral standards?

Women's Networks... really the need of the hour??

A recent press release talked about a company celebrating diversity & inclusiveness and how as part of this effort, its women’s network is organising events in different cities around the country. 
Diversity & inclusiveness on the same page as women’s network? Isn’t this defeating the very purpose of treating women any different than male employees? Promoting a women’s-only network, is segregating women into a club, making them stand out rather than blend in. 

What can the network offer that can’t be accessed without? If pubs and bars that exclude women are offensive then aren’t women’s network the other side of the same coin? 

At a healthcare global major’s women’s network meet recently, Vinita Bali, CEO, Britannia Industries voiced her displeasure quite explicitly, asking working women not to expect to be treated any differently than men. In doing that, women are already setting the tone for a differential treatment, which eventually leads to them becoming victims of various stereotypes in the workplace. 
Nirmala, you would have graced many such women’s events in the various MNCs you work with. What are your thoughts on the need for such networks?

Making-up competence?

A recent Harvard study found that women with make-up are perceived as being more confident. As part of the study, respondents were shown pictures of many women – of different ages and racial backgrounds – with different levels of make-up. They rated the women who had worn visible make-up as looking more competent compared to those hadn’t.

So, where does it leave the average woman with a career? Will lipstick and eye-liner help her land plum posts? Feminists have lashed out against the findings.

Often, corporate careers place subtle demands on women to dress and behave in particular ways. However, can a woman not confirm to these expectations and still be successful? Can organisations truly value employees for their loyalty and work; not their skills with the eye-pencil and blush?

Oct 4, 2011

Is weight the new race?


Along with other dimensions such as race and gender, obesity has emerged as a new concern that calls for inclusion and diversity training. Overweight and obese people are often subject to discrimination in hiring, promoting and recruiting due to preconceived biases.

It is easy to understand why issues about obesity discrimination are being raised more frequently these days. Countries across the world are grappling with obesity issues. According to the American Obesity Association, 127 million adults in the US are overweight, 60 million are clinically obese, and 9 million are severely obese:  figures that constitute roughly 66% of the US population.

With one of the fastest growing diabetic population in the world, coupled with the modern sedentary lifestyle, India will soon face the reality of a workforce battling weight issues. Additionally, obesity carries huge social stigma, making it crucial for employers to address social stereotypes related to weight, such as laziness or lack of discipline, in the workplace.

Companies must sensitise managers and employees to the fact that weight issues are medically attributed to social, cultural, physiological, metabolic, and genetic factors; rather than negative stereotypes. As with any other discrimination, obesity related diversity begins with providing an environment that doesn’t encourage prejudice.

What you can do:
·         Practice diversity and inclusion right from recruitment through to training and management levels
·         Examine merit on individual basis
·         Making existing facilities used by employees readily accessible to and usable by overweight or obese people such as larger ergonomic chairs or specifically designed ladders and harnesses in factories
·         Job restructuring and/or modifying work schedules
·         Promote a healthy lifestyle within the company through healthy food choices in cafeterias and vending machines
·         Offer voluntary health risk appraisals through health plans and health professionals to obtain baseline data
·         Hold sessions on wellness, stress management, and other weight related ‘triggers’

Many organisations have recognised the reality that a combination of high-stress lifestyle, unhealthy foods and low exercise affects the mental and physical wellness of employees. However, while health programmes are a good idea, avoid those that specifically target obesity. A health programme should focus on health more than weight, so that there is no stigma attached to the programme.

Stigmatising on the basis of weight has the same detrimental effects on your business as with any other form of discrimination – it reduces the impact of your diversity and inclusion initiatives.

If your organisation is planning initiatives around diversity & inclusion, we at Interweave would be happy to help. 

Aug 19, 2011

Breaking Stereotypes



Zoya Akhter’s Zindagi Na Milegi Dobara(ZNMD) has broken many mind-made/societal shackles we live by to show us that true happiness doesn’t come dressed in the colour of money one makes, the country we come from, or one’s so-called ‘cool’ appearance. It comes, simply from recognising and accepting the difference around us, doing away with stereotypes, and opening our hearts and lives to the richness of diversity around us.

Right from the onset, the film is a lesson in diversity and inclusiveness, which corporate India can easily leverage. The three friends on the bachelor party are poles apart… two of them don’t even have an easy equation to begin with, but they stick it through to experience life like they never have before. And therein lies one of life’s biggest success lessons.

There is also the adventure sport each protagonist plans – the rule, everyone does what is chosen, come what may. So while we have Hrithik shivering with fear as he deep-sea dives, we see Farhan biting his nails when he skydives. But the lesson is a clear one – they accept that another’s choice could be different and go ahead and try it. The result – exhilaration and pure joy. Because, sometimes the path chosen by another is not the way we see it; nevertheless, give it a fair chance and one never knows what roads open ahead!

In fact Zoya breaks stereotypes in almost all frames. Who says a pretty girl of Indian origin (Katrina), working out of London, cannot take a break of 3 months to teach deep sea-diving in a remote corner of Spain? We’ve been fed on films where the Hindi film hero is Mr Perfect but not in ZNMD where each protagonist confronts their own fears in different ways, making them real and human.

And, just when the moment of realisation happens for Hrithik (the one carrying the maximum number of pre-fixed notions of who should do what: he is judgmental, difficult, and pretty much today’s corporate high-performer), Zoya does something beautiful – for the first time in Indian cinema, Hrithik’s right hand (which everyone knows, has a 6th digit) is used to describe the gush of emotion he feels. This, to me is big, because in Hindi cinema (and in the everyday workplaces), imperfection is a dirty word. If one is not perfect at something, they’re no good… not worth a second chance. The director breaks a huge stereotype here for cinema-goers – Hrithik finally discovers his element and revels in it… nothing could depict the moment better than him being comfortable in his own skin. What the audience experiences with him breaks the barriers that we’ve carried in our minds for so long. Suddenly, appearances don’t mean anything, the experience does!

There is ample learning throughout the film… but the biggest one I have chosen to take away is the above. Because, not a day goes through when I don’t see occurrences in the workplace where someone is not given an opportunity due to a stereotype logged in a manager’s mind. Just the other day, I heard of a lady who was denied a visit to a client location in the US, because she had had a baby six months ago and the manger didn’t think she would be willing to travel yet. She however, would have been happy to make arrangements for the 5-day visit.

Then again, how many times have expecting mothers been denied plum roles in a team, when she is soon going to be on maternity leave? Or how often are good-looking women hired for the front-office desk – or even a position on the sales team? Even at schools, I see children facing discrimination when parents cannot be excessively involved with the extra-curricular activities as the school demands – mothers of course are asked to play a larger role… do fathers even get asked to teach something extra to the children? And what does a child do if their mother has a more demanding career than the father and can’t make the time?

Walk into any 5-star property in the city and watch the difference in the doorman’s salute to those who step out of expensive cars in posh clothing, versus an inexpensively-dressed family, who might actually be carrying the money to dine in the restaurant there.

These well-recognised stereotypes are strongly conditioned indeed. While it is difficult to make the immediate change, being aware of it itself is a good start. Somewhere we will begin to check ourselves at it. Because until then, someone somewhere is losing out on opportunities, on a maximised experience, on life…because of the pre-conditioned mindsets we all carry.

The movie has managed to convince some people that they are ready to change. But the big question is, is India ready? Because, unfortunately a film, which leaves us with so much, grossed only 30% at its opening on the box office and is called a ‘flop’ where all the other films that opened with it, were ‘hits’. Has it become another victim of stereotype?

Jul 1, 2011

Respectful Workplace with Gender Diversity

We are happy to share pictures of a session conducted by us for the government sector in Chandigarh. We were invited to participate in a seminar on ‘Respectful Workplace with Gender Diversity’. Our CEO, Nirmala Menon participated in the event, touching upon the challenges that face diversity and inclusion in India.

Interweave used interesting tools to highlight some of the inherent stereotypes and prejudices that exist within all of us and how these can impact performance and productivity at the workplace. Underlining the need to bring greater diversity to the workplace, we drew the attention of participants on the need to consciously nurture a respectful workplace.

The event provided an interesting platform to discuss some of the most challenging issues around gender inclusion at work. Several senior representatives from the Civil Services, Police and Income Tax were present at the event.