It's discreet, but is it adequate?

Do the Dominique Strauss-Kahn kind of incidents come to light in the Indian hospitality sector? A leading Indian magazine delicately probed the issue, in a recent article, to show how cases of sexual harassments by guests are becoming a greater concern for the industry. It also showed how often such cases are handled with ‘discretion’ to ensure there’s no harm to the hotel’s, staff’s, or individual guest’s reputation.

Let’s move away from the hospitality sector and broaden our canvas to include all organisations across sectors. While many organisations treat cases of sexual harassment with discretion, what is often missing is an official mechanism to see the process through.

The Supreme Court of India has set out guidelines for all organisations to follow when dealing with cases of sexual harassment. This includes having a complaints committee to prevent and look into such matters. Here are some of our recommendations, based on the Supreme Court guidelines, for the Internal Complaints Committee.

Ø  The Internal Complaints Committee should consist of 5 to 7 members.

Ø  The Committee should be headed by a woman employee, who shall be its Chairperson.

Ø  There should be at least one person selected from an external group, like an NGO that works towards interests of women.

In our experience, we have observed that...

·      Most employees are unsure about what sexual harassment is and how it can be addressed.

·      Often employers themselves are ignorant and do not have established policies to deal with the matter.

·      Stigmas, fear of tarnishing the company’s or one’s personal reputation, and lack of a suitable support system prevent people from voicing out.

However, sensitisation programmes and educative attempts are helping to highlight the damage caused by such issues. Employers are becoming more sensitive to the matter and employees are becoming more conscious how to contribute to creating a respectful workplace. We see an enormous interest from organisations asking us to conduct workshops and help them define the necessary sexual harassment policies. And it’s even better when an organisation that has already taken the first steps, decides to go a step further by conducting more sessions for further batches of their employees. Clearly, they have seen merit in educating their employees and  creating a wholesome work atmosphere.

What steps has your organisation taken in this direction? Write in and tell us.